An answer in seconds
No hold queue, no office hours. You ask, iSolve.IT answers instantly - whether at eight in the morning or late in the evening. Instead of waiting for a callback, you simply keep going.
For Employees
IT help without detours - right in the chat.
You don't have to hunt for a ticket form, catch someone in the hallway, or wait for a callback. Just ask your question in the chat you already have open - iSolve.IT helps you right away, friendly and matter-of-fact.
Teams · Slack · Zulip · Telegram · Rocket.Chat
HERE'S WHAT IT LOOKS LIKE
A quick chat - and access is granted.
Just ask in the messenger you already have open. iSolve.IT answers in seconds, cleanly triggers actions that need approval, and gets back to you as soon as they're through.
iSolve.IT
answers instantly
I can't get onto the marketing drive. I've lost access since this morning.
No problem, let's take a look. You're not currently in the "Marketing" group - that's why access is missing. I'll set up the approval for it.
Approval requested · "Marketing" group
Waiting for confirmation from the team lead - then you'll have access right away.
Just type what you need …
Answered instantly
Avg. response in a few seconds
WHAT'S IN IT FOR YOU
Support that feels like relief.
Four things that make your day noticeably easier - starting with your very first question.
Changes get done right away
Access to a group, a reset password, a new distribution list: iSolve.IT handles standard requests like these directly after a quick approval - instead of leaving them sitting as a ticket for days.
Right in your messenger
iSolve.IT lives where you already work - in Microsoft Teams, Slack, Zulip, Telegram, or Rocket.Chat. No new app, no extra password, no separate portal to open.
No hesitation
You're not bothering anyone or taking up a colleague's time. Ask as often as you like, even the seemingly small things - that's exactly what iSolve.IT is here for.
"There are no stupid questions."
iSolve.IT is here to help - not to judge. You get a clear, friendly answer, without an annoyed undertone and without "it's in the wiki, you know". And when things do get stuck, the AI hands off cleanly to internal IT - with the full context, so you never have to explain anything twice.
Responsible for support yourself? For IT Teams